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"I just wanted to say that you are doing an amazing job of offering top quality ASP.NET hosting at an affordable price."
J. K. Croney
Microsoft ASP.NET Team

"I will be moving my other websites over to your service and I will be recommending you to all of my customers who require a Windows hosting service. Keep up the great work!"
K. Ramsey

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BEFORE CONTACTING CUSTOMER SUPPORT

1. Check out our Knowledge Base at https://support.discountasp.net as it contains many answers and code samples for common issues. 2. Check out the Community Forum at http://community.discountasp.net for programming, site design, and marketing issues. 3. Forgot your Username/Password? Review this Knowledge Base Article.
CONTACTING CUSTOMER SUPPORT

We offer 24/7 customer support via Helpdesk/email only. Because specific customer account information is identifiable and helps speed up resolution, we give higher priority to support tickets generated from the DiscountASP.NET Support Portal System. NOTE: Customers can communicate with DiscountASP.NET even if their email is down or not accessible by using the DiscountASP.NET Support Portal. DiscountASP.NET Support Portal Access *First Time Users:* Log into the control panel at https://my.discountasp.net and navigate to the the Support section for information. To access the Support Portal, all customers must be authenticated via an email verification process. *Authenticated Users:* You can go directly to https://support.discountasp.net Alternatively, you can email us directly at:

Technical Support	support@discountasp.net
Signup Problems	sales@discountasp.net
Billing Department Hours: M-F 9am-5pm (PST)	billing@discountasp.net
Programming Issues	Use Online Community Forum

CONTACT DISCOUNTASP.NET - OTHER DEPARTMENTS

Sales Department	sales at discountasp.net
Referral Program Inquiries	referral at discountasp.net
Marketing Department	marketing at discountasp.net
Reporting Abuse	abuse at discountasp.net
Feedback/Suggestions	feedback at discountasp.net

IS DISCOUNTASP.NET IN YOUR EMAIL WHITELIST?
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MAILING ADDRESS
DiscountASP.NET 280 W. Sierra Madre Blvd, Unit #273 Sierra Madre, CA 91024 Voice/Fax: (626) 628-3430* For Business Development/Vendor/Marketing Only NOTE:* Support/Billing/Presales inquiries should be submitted via the Support Portal (best) or via email. Forgot your Username/Password? Review this Knowledge Base Article. Having Email Issues? Use the Support Portal as you can communicate with and respond to the Technical Support department without using Email.
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