Expert help whenever you need it

We provide around the clock support through our DiscountASP.NET Support Portal. You can also visit our Knowledge Base or community forum for help.

Getting set up

Control Panel

To access Control Panel: »

Your webmail

To access your webmail use the format:

To log into webmail, use your entire email address, like: [email protected]


If your domain name was registered elsewhere, update the name servers to:

Knowledge Base

Find answers to commonly asked questions in our Knowledge Base, as well as troubleshooting solutions for common errors.


Ask general questions, find and share answers to your programming, debugging, web design, or marketing questions in our forum.

DiscountASP.NET Support Portal

The Support Portal is the primary way to communication with Customer Support. You can contact both our Technical Support and Billing departments through our Support Portal. Please remember to provide as much detail as possible. Information like which software versions you're using, error messages you're seeing, and urls are helpful in replicating the problem. We will answer all technical support inquiries within 24 hours.

Use your Control Panel login credentials to log in to the Support Portal (log in link is at upper right).

Open a help ticket »

If you are unable to access the Support Portal, contact us directly using the email addresses below.

Technical support: [email protected]
Account sign-up Problems: [email protected]
Billing Department: [email protected] (billing hours are Monday through Friday, 8 a.m. to 5 p.m. Pacific time)

Hosting plan details »Purchase a plan now »